Outage in Qualys

US Platform 1: Asset Group Management Services failing

Resolved Major
March 09, 2025 - Started about 2 months ago - Lasted about 14 hours
Official incident page

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Outage Details

Qualys Cloud Platform Operations Team is investigating an issue that is causing failures for AGMS tasks, causing Add/Remove IPs, and Edit Asset Groups to fail Further updates will be shared as they become available. Ticket reference for this incident: IM-11974.
Components affected
Qualys Vulnerability Management (VM) Qualys Asset Inventory (AI) Qualys Policy Compliance (PC)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/10/2025 07:04AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/09/2025 10:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/09/2025 06:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/09/2025 05:16PM

Qualys Cloud Platform Operations Team is investigating an issue that is causing failures for AGMS tasks, causing, Edit Asset Groups to fail

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11974.

INVESTIGATING about 2 months ago - at 03/09/2025 04:43PM

Qualys Cloud Platform Operations Team is investigating an issue that is causing failures for AGMS tasks, causing Add/Remove IPs, and Edit Asset Groups to fail

Further updates will be shared as they become available.

Ticket reference for this incident: IM-11974.

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