Outage in Qualys

All Shared Platforms: CSAM - Newly introduced QQL tokens not working (IM-12457)

Minor
January 07, 2026 - Started 1 day ago
Official incident page

Incident Report

Qualys Cloud Platform Operations has identified two issues. 1. Newly introduced QQL tokens are suggested but do not function. 2. A few of the old QQLs are not auto-populating. However, they are functioning properly. Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm The ticket reference for this incident is IM-12457
Components affected
Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 01/07/2026 03:13PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 01/07/2026 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 01/07/2026 11:37AM

Qualys Cloud Platform Operations has identified two issues.

1. Newly introduced QQL tokens are suggested but do not function.
2. A few of the old QQLs are not auto-populating. However, they are functioning properly.

Link : https://docs.qualys.com/en/csam/3.6.1.0/search_tips/search_ui.htm

The ticket reference for this incident is IM-12457

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