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Outage in Qualys

US Platform 2: Slowness Observed In Multiple Modules (IM-12468)

Resolved Minor
January 20, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to various modules on the platform. Scans and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12468.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/20/2026 10:03PM

This incident has been resolved.

MONITORING 5 days ago - at 01/20/2026 09:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 01/20/2026 08:43PM

Qualys Cloud Operations is currently investigating an issue causing intermittent slowness and login to various modules on the platform. Scans and API are currently not impacted. Further updates will be shared as they become available. The ticket reference for this incident is IM-12468.

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