Outage in Qualys
EU Platforms 2: PA/SCA Agent Backlog (IM-12571)
Resolved MinorIncident Report
Summary AI Generated
Qualys experienced PA/SCA agent backlogs on EU Platform 2, affecting Security Configuration Assessment (SCA) and Policy Audit/Policy Compliance (PA/PC) services. The incident lasted 17.4 hours before being resolved. The issue was identified and a fix was implemented to restore normal agent processing.
Qualys Cloud Platform Operations has identified an issue causing PA/SCA agent backlogs on EU Platform 2.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-12571
Components affected
Qualys Security Configuration Assessment (SCA) Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/08/2026 07:42AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 04/07/2026 08:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 04/07/2026 05:22PM
We are currently investigating this issue.
IDENTIFIED
3 days ago - at 04/07/2026 05:06PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/07/2026 02:19PM
Qualys Cloud Platform Operations has identified an issue causing PA/SCA agent backlogs on EU Platform 2.
Further updates will be shared as they become available.
Ticket reference for this activity: IM-12571
Latest Qualys outages
UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579) - about 15 hours ago
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