The Qualys US GOV Platform 1 experienced performance issues affecting the Host Asset API in the Vulnerability Management module and the ability to launch on-demand HTML/PDF reports in the Web Application Scanning module. The incident lasted 3 hours and impacted both VMDR and WAS components. A fix was implemented and monitored before the incident was fully resolved.
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A fix has been implemented and we are monitoring the results.
Qualys Cloud Operations is currently investing an issue impacting the performance of Host Asset API within VMDR as well as launching On Demand Reports (HTML, PDF) within the Web Application Scanning module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12572.
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