Outage in Qualys
US Platform 3: New virtual, containerized and offline Scanner appliances not being created (IM-12574)
Resolved MinorIncident Report
Summary AI Generated
Users were unable to create new virtual, containerized, or offline scanner appliances on Qualys US Platform 3, affecting Policy Audit/Compliance, Vulnerability Management, and Security Configuration Assessment services. The Qualys Cloud Operations team implemented a fix and monitored the results before resolving the incident after 1.9 hours.
The Qualys Cloud Operations team is investigating an issue where users are unable to create new virtual, containerized, or offline scanner appliances. Further details will be provided as they become available. The ticket reference for this incident is IM-12574.
Components affected
Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Vulnerability Management (VM) Qualys Security Configuration Assessment (SCA)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/07/2026 05:52PM
This incident has been resolved.
MONITORING
3 days ago - at 04/07/2026 04:44PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 04/07/2026 04:00PM
The Qualys Cloud Operations team is investigating an issue where users are unable to create new virtual, containerized, or offline scanner appliances. Further details will be provided as they become available. The ticket reference for this incident is IM-12574.
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