Outage in Qualys
US Platform 3: Slow performance observed for WAS and CSAM API (IM-12602)
Minor
April 21, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Operations is currently investigating an issue that is impacting WAS API performance on US Platform 3. Further updates will be shared as they become available. The ticket reference for this incident is IM-12602.
Components affected
Qualys Web Application Scanning (WAS) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 04/23/2026 10:16PM
Qualys Cloud Operations has identified the issue causing degraded performance in the WAS and CSAM APIs. Some users may experience intermittent error codes 400 or 401. The team is currently working on a fix.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12602.
INVESTIGATING
3 days ago - at 04/22/2026 04:41AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 04/21/2026 05:14PM
Qualys Cloud Operations is currently investigating an issue that is impacting WAS API performance on US Platform 3. Further updates will be shared as they become available. The ticket reference for this incident is IM-12602.
Latest Qualys outages
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
