Qualys US Platform 2 experienced issues with On-Demand Reports in the Vulnerability Management and Policy Compliance modules, causing launch errors and longer-than-expected processing times. Users encountered errors when attempting to generate reports during the 4.7-hour incident. The issue was resolved after implementing a fix and monitoring the results.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Qualys Cloud Platform Operations is currently investigating an issue that causes errors when launching On-Demand Reports. Some users may encounter errors or experience longer-than-expected launch times for their reports.
We will provide updates as more information becomes available.
Ticket reference for this issue: IM-12607.
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