Outage in Qualys
US Platform 2: VM and PC On-Demand Report Issue [IM-12607]
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platform 2 experienced issues with On-Demand Reports in the Vulnerability Management and Policy Compliance modules, causing launch errors and longer-than-expected processing times. Users encountered errors when attempting to generate reports during the 4.7-hour incident. The issue was resolved after implementing a fix and monitoring the results.
Qualys Cloud Platform Operations is currently investigating an issue that causes errors when launching On-Demand Reports. Some users may encounter errors or experience longer-than-expected launch times for their reports.
We will provide updates as more information becomes available.
Ticket reference for this issue: IM-12607.
Components affected
Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/24/2026 05:15AM
This incident has been resolved.
MONITORING
1 day ago - at 04/24/2026 02:54AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/24/2026 12:35AM
Qualys Cloud Platform Operations is currently investigating an issue that causes errors when launching On-Demand Reports. Some users may encounter errors or experience longer-than-expected launch times for their reports.
We will provide updates as more information becomes available.
Ticket reference for this issue: IM-12607.
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