Outage in Qualys
US Platform 2: Qualys UI Login Issues
Resolved MinorIncident Report
Summary AI Generated
**Qualys US Platform 2 experienced a login outage lasting approximately 3.3 hours** on June 17–18, 2026, preventing users from accessing the platform. The issue impacted virtually all Qualys modules and services hosted on US Platform 2, including VM, VMDR, CA, WAS, Patch Management, and dozens of others. A fix was implemented and monitored before the incident was fully resolved.
US Platform 2 – Login Issues
We are currently investigating an issue affecting user logins on US Platform 2
The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible.
Further updates will be provided as they become available.
Incident Reference - IM-12713
Components affected
Qualys Cloud Agent (CA) Qualys AssetView (AV) Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Security Configuration Assessment (SCA) Qualys Continuous Monitoring (CM) Qualys Container Security (CS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys PCI Compliance (PCI) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Malware Detection (MD) Qualys CertView (CERT) Qualys Total Cloud Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Patch Management (PM) Qualys Network Passive Sensor (PS) Qualys Gateway Service (QGS) Qualys VMDR Mobile Qualys Endpoint Detection and Response (EDR) Qualys Connector Centralization Qualys Unified Dashboard (UD) Qualys TotalAI Qualys Enterprise TruRisk Management (ETM) Qualys VMDR OT Qualys Flow (QFLOW) Qualys Custom Assessment and Remediation (CAR) Qualys SaaS Detection and Response (SDR)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/18/2026 09:38AM
This incident has been resolved.
MONITORING
3 days ago - at 06/18/2026 08:28AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 06/18/2026 06:27AM
US Platform 2 – Login Issues
We are currently investigating an issue affecting user logins on US Platform 2
The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible.
Further updates will be provided as they become available.
Incident Reference - IM-12713
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