Outage in Qualys
US Platform 1: Qualys UI Login Issues(IM-12763)
Resolved MajorIncident Report
Summary AI Generated
Qualys US Platform 1 experienced a login outage lasting approximately 3.5 hours that prevented users from accessing the platform. The incident impacted virtually all Qualys services and modules, including VMDR, EDR, GAV/CSAM, Patch Management, Container Security, and dozens of other components. A fix was implemented and the incident was fully resolved after monitoring confirmed service restoration.
We are currently investigating an issue affecting user logins on the US Platform 1
The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible.
Further updates will be provided as they become available.
Components affected
Qualys Connector Centralization Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Threat Protection (TP) Qualys Custom Assessment and Remediation (CAR) Qualys Container Security (CS) Qualys Endpoint Detection and Response (EDR) Qualys PCI Compliance (PCI) Qualys Enterprise TruRisk Management (ETM) Qualys VMDR OT Qualys Unified Dashboard (UD) Qualys Cloud Agent (CA) Qualys SaaS Detection and Response (SDR) Qualys CertView (CERT) Qualys Out-of-Band Configuration Assessment (OCA) Qualys File Integrity Monitoring (FIM) Qualys Flow (QFLOW) Qualys VMDR Mobile Qualys Web Application Scanning (WAS) Qualys Gateway Service (QGS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Patch Management (PM) Qualys Continuous Monitoring (CM) Qualys Security Assessment Questionnaire (SAQ) Qualys Vulnerability Management (VM) Qualys Malware Detection (MD) Qualys Security Configuration Assessment (SCA) Qualys Network Passive Sensor (PS) Qualys AssetView (AV) Qualys TotalAI Qualys Total CloudTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/14/2026 08:22PM
This incident has been resolved.
MONITORING
4 days ago - at 07/14/2026 05:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/14/2026 04:59PM
We are currently investigating an issue affecting user logins on the US Platform 1
The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible.
Further updates will be provided as they become available.
Latest Qualys outages
EU Platform 1: Qualys UI Login Issues (IM-12767) - 3 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
