Outage in Qualys
EU Platform 2 : Delay in VM Scan Processing (IM-12770)
Resolved MinorIncident Report
Summary AI Generated
**Qualys EU Platform 2 – VM Scan Processing Delay (IM-12770)** Over approximately 35 hours, Qualys EU Platform 2 experienced delays in processing Vulnerability Management scan events, affecting Scanner and Cloud Agent functionality. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident was resolved on July 17, 2026.
Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 07/18/2026 12:48AM
This incident has been resolved.
MONITORING
about 16 hours ago - at 07/17/2026 05:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 19 hours ago - at 07/17/2026 01:48PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 07/16/2026 01:58PM
Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available.
Latest Qualys outages
EU Platform 1: Qualys UI Login Issues (IM-12767) - 3 days ago
US Platform 1: Qualys UI Login Issues(IM-12763) - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
