Outage in Qualys
US Platform 3: Delay in VM Scan Processing [IM-12768]
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platform 3 experienced a 5.2-hour delay in Vulnerability Management (VM) scan processing, causing scan data to appear late in the UI. A fix was implemented and monitored before the incident was fully resolved.
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12768.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/16/2026 01:30AM
This incident has been resolved.
MONITORING
3 days ago - at 07/15/2026 09:16PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 07/15/2026 08:19PM
Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 3. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12768.
Latest Qualys outages
EU Platform 1: Qualys UI Login Issues (IM-12767) - 3 days ago
US Platform 1: Qualys UI Login Issues(IM-12763) - 4 days ago
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