Outage in Qualys
US Platform 3: Multiple UI Modules Access Issue (IM-12774)
Resolved MajorIncident Report
Summary AI Generated
**Qualys US Platform 3 – Multiple UI Modules Access Issue** On July 17, 2026, users on the Qualys US03 Platform were unable to access VMDR and a broad range of UI modules, as they were unexpectedly redirected to the login page upon access. The outage lasted approximately 4.4 hours and affected nearly all major UI modules, including VM, EDR, Patch Management, Cloud Agent, Container Security, and many others, though API functionality and scanning operations remained unaffected throughout. A fix was implemented and the incident was fully resolved by 5:52 AM PT.
We are investigating an issue on the US03 Platform where users accessing VMDR are being unexpectedly redirected to the login page, impacting multiple UI modules.
API functionality and scanning operations remain unaffected. We will provide further updates as they become available.
Components affected
Qualys Custom Assessment and Remediation (CAR) Qualys Malware Detection (MD) Qualys Cloud Agent (CA) Qualys Container Security (CS) Qualys Threat Protection (TP) Qualys File Integrity Monitoring (FIM) Qualys Unified Dashboard (UD) Qualys Security Configuration Assessment (SCA) Qualys PCI Compliance (PCI) Qualys Vulnerability Management (VM) Qualys Endpoint Detection and Response (EDR) Qualys Patch Management (PM) Qualys Continuous Monitoring (CM) Qualys SaaS Detection and Response (SDR) Qualys Connector Centralization Qualys VMDR OT Qualys AssetView (AV) Qualys TotalAI Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Enterprise TruRisk Management (ETM) Qualys Gateway Service (QGS) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys VMDR Mobile Qualys Total Cloud Qualys Total Cloud Qualys CertView (CERT)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 07/17/2026 12:52PM
This incident has been resolved.
MONITORING
about 23 hours ago - at 07/17/2026 10:50AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 07/17/2026 08:32AM
We are investigating an issue on the US03 Platform where users accessing VMDR are being unexpectedly redirected to the login page, impacting multiple UI modules.
API functionality and scanning operations remain unaffected. We will provide further updates as they become available.
Latest Qualys outages
EU Platform 1: Qualys UI Login Issues (IM-12767) - 3 days ago
US Platform 1: Qualys UI Login Issues(IM-12763) - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
