Outage in Qualys
PCI Platform: PCI scans are reported as failed in PCI accounts (IM-12792)
Resolved MajorIncident Report
Summary AI Generated
**Qualys PCI Platform – PCI Scan Failures (IM-12792)** A 13.7-hour incident on the Qualys PCI Platform caused PCI scans to fail across PCI accounts. The issue was identified and a fix was implemented, followed by a monitoring period to confirm stability. The incident was fully resolved on July 30, 2026.
Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12792.
Components affected
Qualys PCI PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/30/2026 08:22PM
This incident has been resolved.
MONITORING
8 days ago - at 07/30/2026 06:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 07/30/2026 05:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 07/30/2026 06:40AM
Qualys Cloud Platform Operations is investigating an issue causing PCI scans to end in failed status in PCI accounts. Further updates will be shared as they become available.
The ticket reference for this activity is IM-12792.
Latest Qualys outages
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