Outage in Qualys
IN Platform 1: High Portal Indexing Lag (IM-12804)
Resolved MinorIncident Report
Summary AI Generated
The Qualys India Platform 1 experienced a high portal indexing lag lasting approximately 57 hours, causing delayed data visibility across AssetView, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. A fix was identified and implemented on August 5, 2026, followed by a monitoring period to confirm stability. The incident was fully resolved on August 7, 2026.
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Components affected
Qualys Cloud Agent (CA) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Unified Dashboard (UD) Qualys AssetView (AV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 08/07/2026 05:10PM
This incident has been resolved.
MONITORING
2 days ago - at 08/05/2026 08:16PM
We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
IDENTIFIED
2 days ago - at 08/05/2026 08:07PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 08/05/2026 08:18AM
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Latest Qualys outages
US Platform 1: High Lag on Data Sync Service [IM-12813] - about 7 hours ago
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