Outage in Qualys
IN Platform 1: PA (PC) & SCA Modules are getting routed to VMDR modules (IM-12806)
Resolved MajorIncident Report
Summary AI Generated
**Summary:** On Qualys Industrial Platform 1, users clicking into the Policy Audit (Policy Compliance) and Security Configuration Assessment (SCA) modules were incorrectly routed to VMDR modules instead, affecting Dashboard, Posture, Audit Fix, and Response functionality. A workaround was provided during the investigation to restore access via manual navigation steps. The incident lasted approximately 9.9 hours before a fix was implemented and confirmed resolved.
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
Components affected
Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Security Configuration Assessment (SCA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/06/2026 04:33PM
This incident has been resolved.
MONITORING
1 day ago - at 08/06/2026 04:20PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 08/06/2026 11:33AM
We are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix.
1. Login on the UI
2. You will be either routed to VMDR or Policy Audit Module.
3. Click on the Scans or Policies tab under Menu.
4. Click on the Help option on Top Right Hand Side.
5. Click on Home Page.
6. Select either Compliance Policies or Report.
7. Log out the session and Re-Login
INVESTIGATING
1 day ago - at 08/06/2026 06:43AM
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
Latest Qualys outages
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IN Platform 1: High Portal Indexing Lag (IM-12804) - 3 days ago
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