Outage in Qualys
US Platform 1: High Lag on Data Sync Service [IM-12802]
Minor
August 04, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Dynamic tag evaluation may also be affected by this.
Further updates will be shared as they become available.
Components affected
Qualys Vulnerability Management (VM) Qualys Unified Dashboard (UD) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Cloud Agent (CA) Qualys AssetView (AV)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 08/07/2026 05:14PM
Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
MONITORING
3 days ago - at 08/05/2026 03:15AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 08/05/2026 12:18AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 08/04/2026 03:06PM
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.
Dynamic tag evaluation may also be affected by this.
Further updates will be shared as they become available.
Latest Qualys outages
US Platform 1: High Lag on Data Sync Service [IM-12813] - about 5 hours ago
EU Platform 2: Delay in VM Scan Processing [IM-12811] - about 10 hours ago
IN Platform 1: High Portal Indexing Lag (IM-12804) - 3 days ago
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