Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Qualys

US Platform 1: High Lag on Data Sync Service [IM-12813]

Minor
August 07, 2026 - Started about 5 hours ago
Official incident page

Incident Report

Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI. Ticket reference for this activity is: IM-12813.
Components affected
Qualys Unified Dashboard (UD) Qualys Cloud Agent (CA) Qualys Vulnerability Management (VM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys AssetView (AV)

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED about 4 hours ago - at 08/07/2026 04:59PM

We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

INVESTIGATING about 5 hours ago - at 08/07/2026 03:28PM

Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI.

Ticket reference for this activity is: IM-12813.

Latest Qualys outages

EU Platform 2: Delay in VM Scan Processing [IM-12811] - about 10 hours ago
US Platform 1: Delay in VM Scan Processing [IM-12807] - 1 day ago
IN Platform 1: PA (PC) & SCA Modules are getting routed to VMDR modules (IM-12806) - 1 day ago
IN Platform 1: High Portal Indexing Lag (IM-12804) - 3 days ago
US Platform 1: High Lag on Data Sync Service [IM-12802] - 3 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook