Outage in Qualys
US Platforms 1 and 2: Slowness Observed in Unified Dashboard (IM-12794)
Resolved MinorIncident Report
Summary AI Generated
Qualys US Platforms 1 and 2 experienced slowness in loading dashboards and data within the Unified Dashboard module for approximately 7.8 hours. A workaround URL path was provided during the incident to bypass the affected page while a fix was developed and implemented. The incident was fully resolved after monitoring confirmed the fix was effective.
Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/01/2026 03:02AM
This incident has been resolved.
MONITORING
7 days ago - at 07/31/2026 11:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 07/31/2026 08:13PM
As a workaround, to bypass the page loading is to use this URL path (after .com): /fo/home/startGuide.php
IDENTIFIED
7 days ago - at 07/31/2026 07:57PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 07/31/2026 07:16PM
Qualys Cloud Operations has observed an issue causing slowness with loading dashboards and data within our Unified Dashboard module. A fix has already been identified and is currently in progress of being implemented. Further updates will be shared as they become available. The ticket reference for this incident is IM-12794
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