Outage in Qualys
EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883]
Resolved MinorIncident Report
Summary AI Generated
Users on the Qualys EU Platform 2 were redirected to the login page when attempting to access the Vulnerability Management (VMDR) module, preventing normal use of the service. The issue lasted approximately 10.3 hours before a fix was implemented and confirmed resolved.
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/28/2026 07:16PM
This incident has been resolved.
MONITORING
5 days ago - at 09/28/2026 12:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 09/28/2026 08:57AM
Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Further updates will be shared as they become available.
Latest Qualys outages
IN Platform 1: Users are unable to login to the UI (IM-12895) - about 8 hours ago
US Platform 1: UI logins failing( IM-12884) - 5 days ago
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