Outage in Rainbow

Rainbow Hub - Intermittent issues with softphony

Resolved Minor
August 13, 2025 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

We are currently investigating this incident.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 08/13/2025 12:30PM

We are currently investigating this incident.

IDENTIFIED about 1 month ago - at 08/13/2025 02:41PM

We are continuing to work on a fix for this incident.

MONITORING about 1 month ago - at 08/13/2025 03:05PM

We implemented a fix and are currently monitoring the result.

Latest Rainbow outages

Issue with Collaboration - 5 days ago
[WW] Rainbow Hub telephony incident - 10 days ago
Rainbow Hub Telephony North America - External outgoing calls - 25 days ago
[DE] Degraded performance - network issue - about 1 month ago
Global problem on Rainbow Hub due to network problem - about 1 month ago

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