Outage in Rainbow
Global problem on Rainbow Hub due to network problem
Resolved Minor
August 20, 2025 - Started 3 months ago
- Lasted about 3 hours
Incident Report
We are currently investigating this incident due to a network problem on the backbone.
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 months ago - at 08/20/2025 08:50AM
We are currently investigating this incident due to a network problem on the backbone.
IDENTIFIED
3 months ago - at 08/20/2025 09:31AM
We are continuing to work on a fix for this incident.
MONITORING
3 months ago - at 08/20/2025 10:35AM
The backbone issue has been resolved by the provider and the team has now restored the access to Rainbow Hub services. We are making the last verifications and will update with final incident closure, and on the incident reasons
Latest Rainbow outages
Intermittent issue with deskphone calls for some customers - about 1 month ago
Intermittent issue with deskphones calls - about 1 month ago
Degradated performance on API services - about 1 month ago
Issue with Collaboration - about 2 months ago
[WW] Rainbow Hub telephony incident - about 2 months ago
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