Outage in Rainbow

Issue with Collaboration

Resolved Major

September 16, 2025 - Started about 2 months ago - Lasted about 2 hours

Incident Report

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )

INVESTIGATING about 2 months ago - at 09/16/2025 07:15PM

We are currently investigating this incident.

MONITORING about 2 months ago - at 09/16/2025 07:43PM

We implemented a fix and are currently monitoring the result.

Latest Rainbow outages

Intermittent issue with deskphone calls for some customers - about 1 month ago

Intermittent issue with deskphones calls - about 1 month ago

Degradated performance on API services - about 1 month ago

[WW] Rainbow Hub telephony incident - about 2 months ago

Rainbow Hub Telephony North America - External outgoing calls - 2 months ago

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