Outage in Rainbow

Inbound/outbound calls issues on several trunks

Resolved Major

December 24, 2025 - Started 3 months ago - Lasted about 6 hours

Incident Report

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )

INVESTIGATING 3 months ago - at 12/24/2025 05:00AM

We are currently investigating this incident.

RESOLVED 3 months ago - at 12/24/2025 07:46AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 12/24/2025 08:18AM

We are currently investigating this incident.

INVESTIGATING 3 months ago - at 12/24/2025 08:44AM

We are continuing to work on a fix for this incident

IDENTIFIED 3 months ago - at 12/24/2025 09:28AM

Several fixes have been applied, we monitor the system

MONITORING 3 months ago - at 12/24/2025 09:47AM

We are currently monitoring the result

MONITORING 3 months ago - at 12/24/2025 10:50AM

Remaining cases are identified, we work on fixes

Latest Rainbow outages

Rainbow core services - about 1 month ago

Intermittent softphone issues - about 1 month ago

Telephony issue - about 1 month ago

Intermittent issue with deskphone calls for some customers - 5 months ago

Intermittent issue with deskphones calls - 5 months ago

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