Outage in Rainbow
Inbound/outbound calls issues on several trunks
Resolved Major
December 24, 2025 - Started 20 days ago
- Lasted about 6 hours
Incident Report
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
INVESTIGATING
21 days ago - at 12/24/2025 05:00AM
We are currently investigating this incident.
RESOLVED
20 days ago - at 12/24/2025 07:46AM
This incident has been resolved.
INVESTIGATING
20 days ago - at 12/24/2025 08:18AM
We are currently investigating this incident.
INVESTIGATING
20 days ago - at 12/24/2025 08:44AM
We are continuing to work on a fix for this incident
IDENTIFIED
20 days ago - at 12/24/2025 09:28AM
Several fixes have been applied, we monitor the system
MONITORING
20 days ago - at 12/24/2025 09:47AM
We are currently monitoring the result
MONITORING
20 days ago - at 12/24/2025 10:50AM
Remaining cases are identified, we work on fixes
Latest Rainbow outages
Intermittent issue with deskphone calls for some customers - 3 months ago
Intermittent issue with deskphones calls - 3 months ago
Degradated performance on API services - 4 months ago
Issue with Collaboration - 4 months ago
[WW] Rainbow Hub telephony incident - 4 months ago
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