Degraded Performance across Command Platform

We are continuing to work on a fix for this issue.

We are investigating multiple service degradations impacting InsightIDR, InsightAppSec, Data Collection Management and InsightVM.

- Event Processing: Customers may experience delays in event processing, resulting in lag for alert generation and investigation creation within InsightIDR.
- Event Processing and User Interface: InsightVM customers may experience slowness loading the User Interface as well as Event Processing degradation. We are also investigating intermittent authentication degradation.
- API Availability: Degradation of specific API performance within InsightIDR may affect integrations and automated workflows.
- Data Collection Management: The Insight Agent status within the Data Collection Management UI may display incorrect information.
- InsightAppSec: Customers may experience a delay in starting scans within InsightAppSec.

We are actively working to identify the root cause and restore normal performance as quickly as possible.

We continue to monitor InsightIDR Event Processing as we process a queue backlog. We are experiencing a delay in starting scans within InsightAppSec, which we are investigating. We have recovered to healthy state in InsightVM and InsightCloudSec

We continue to monitor InsightIDR Event Processing as we process a queue backlog. We have recovered to healthy state in InsightVM, InsightAppSec and InsightCloudSec

We are actively monitoring our recovery from the earlier mentioned incident, you can expect degraded performance across data processing and user interface throughout the Command Platform.