Outage in Rapid7

Degraded Performance in US1 for Dashboards, Remediation Projects, and Goals

Resolved Major
November 17, 2025 - Started 29 days ago - Lasted 2 days
Official incident page

Incident Report

We are aware of a performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.
Components affected
Rapid7 User Interface

Need to monitor Rapid7 outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/20/2025 12:59AM

This incident has been resolved.

MONITORING 27 days ago - at 11/19/2025 04:01AM

Performance for Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region has stabilized.

Our engineering teams continue to investigate the earlier performance degradation to ensure it does not recur.

INVESTIGATING 28 days ago - at 11/18/2025 03:30PM

We are aware of a continued performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.

MONITORING 28 days ago - at 11/18/2025 01:34PM

Through our investigation, performance and availability has improved. We continue to monitor performance across Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region.

INVESTIGATING 28 days ago - at 11/18/2025 02:07AM

We are continuing our investigation into the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load.
Further updates will be provided as soon as more information becomes available.

INVESTIGATING 28 days ago - at 11/17/2025 10:56PM

Our team continues to investigate the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load. We will provide another update as soon as more information becomes available.

INVESTIGATING 29 days ago - at 11/17/2025 04:00PM

We are aware of a performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook