Outage in Rapid7

Degraded Performance in US1 for Dashboards, Remediation Projects, and Goals

Resolved Major
November 17, 2025 - Started 5 days ago - Lasted 2 days
Official incident page

Incident Report

We are aware of a performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.
Components affected
Rapid7 User Interface

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/20/2025 12:59AM

This incident has been resolved.

MONITORING 4 days ago - at 11/19/2025 04:01AM

Performance for Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region has stabilized.

Our engineering teams continue to investigate the earlier performance degradation to ensure it does not recur.

INVESTIGATING 4 days ago - at 11/18/2025 03:30PM

We are aware of a continued performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.

MONITORING 5 days ago - at 11/18/2025 01:34PM

Through our investigation, performance and availability has improved. We continue to monitor performance across Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region.

INVESTIGATING 5 days ago - at 11/18/2025 02:07AM

We are continuing our investigation into the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load.
Further updates will be provided as soon as more information becomes available.

INVESTIGATING 5 days ago - at 11/17/2025 10:56PM

Our team continues to investigate the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load. We will provide another update as soon as more information becomes available.

INVESTIGATING 5 days ago - at 11/17/2025 04:00PM

We are aware of a performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.

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