Outage in Rasayel

Some disruptions to downloading media on WhatsApp

Resolved Minor

July 13, 2023 - Started almost 2 years ago - Lasted 2 days

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Outage Details

Meta has identified an issue with downloading some media for WhatsApp channels using on-premise solutions. You may read more on Meta's status page https://metastatus.com/whatsapp-business-api We are closely monitoring the situation to see if there's any precautions we should take, and will keep you updated.

Components affected

Rasayel WhatsApp (360dialog)

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 07/13/2023 02:36PM

Meta has identified an issue with downloading some media for WhatsApp channels using on-premise solutions. You may read more on Meta's status page https://metastatus.com/whatsapp-business-api

We are closely monitoring the situation to see if there's any precautions we should take, and will keep you updated.

Latest Rasayel outages

We have identified an issue with realtime notifications - over 1 year ago

Some disruptions with messaging (Cloud API) - over 1 year ago

Disruptions to messaging on WhatsApp - almost 2 years ago

Some WhatsApp messages are not received by businesses - almost 2 years ago

Delay receiving incoming messages - almost 2 years ago

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