Outage in Rasayel
We have identified an issue with realtime notifications
Resolved Minor
August 23, 2023 - Started about 2 years ago
- Lasted about 1 hour
Incident Report
We have identified an issue with the third-party service we use to deliver real-time notifications.
We are seeing sporadic instances of real-time notifications not being delivered to users.
The impact of this is that messages might not appear in the inbox in real-time, and other real-time effects within the Rasayel Inbox, such as typing indicators, may not fire.
We are continuing to monitor.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 2 years ago - at 08/23/2023 08:17AM
We have identified an issue with the third-party service we use to deliver real-time notifications.
We are seeing sporadic instances of real-time notifications not being delivered to users.
The impact of this is that messages might not appear in the inbox in real-time, and other real-time effects within the Rasayel Inbox, such as typing indicators, may not fire.
We are continuing to monitor.
Latest Rasayel outages
Some disruptions with messaging (Cloud API) - about 2 years ago
Disruptions to messaging on WhatsApp - about 2 years ago
Some WhatsApp messages are not received by businesses - over 2 years ago
Some disruptions to downloading media on WhatsApp - over 2 years ago
Delay receiving incoming messages - over 2 years ago
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