Outage in Rasayel

Amazon AWS outage (global)

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 2 hours

Incident Report

AWS (Amazon Web Services) is currently experiencing an outage that's affecting many online tools and services, including Rasayel.The AWS team is posting regular updates here:u003chttps://health.aws.amazon.com/health/statusu003e We are monitoring the situation closely, and we will update you as we learn more.

Components affected

Rasayel Mobile App Rasayel Web App

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Latest Updates ( sorted recent to last )

MONITORING 6 months ago - at 10/20/2025 08:39AM

MONITORING 6 months ago - at 10/20/2025 09:59AM

Amazon AWS systems are now in recovery. Rasayel systems are returning to normal as well, and our team is monitoring the results. We will share another update once the issue is fully resolved.

Latest Rasayel outages

We have identified an issue with realtime notifications - over 2 years ago

Some disruptions with messaging (Cloud API) - over 2 years ago

Disruptions to messaging on WhatsApp - almost 3 years ago

Some WhatsApp messages are not received by businesses - almost 3 years ago

Some disruptions to downloading media on WhatsApp - almost 3 years ago

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