Outage in Redox Engine

Viewing details in some Logs may be delayed

Resolved Minor
May 12, 2025 - Started 26 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently observing a delay impacting the visibility of the transmission information in some logs. There are NO delays in actual message traffic or delivery — all data is transmitting as expected. Our team is actively working to reduce the latency and will keep you updated on any significant changes. Thank you for your understanding and patience.
Components affected
Redox Engine Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 05/12/2025 11:32PM

This incident has been resolved.

MONITORING 26 days ago - at 05/12/2025 10:09PM

We have identified the issue and have implemented a change. Log visibility is no longer delayed. We are continuing to monitor the issue as we work on deploying a long term fix.

INVESTIGATING 26 days ago - at 05/12/2025 09:14PM

We're currently observing a delay impacting the visibility of the transmission information in some logs.

There are NO delays in actual message traffic or delivery — all data is transmitting as expected.

Our team is actively working to reduce the latency and will keep you updated on any significant changes.

Thank you for your understanding and patience.

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