Outage in Redox Engine
Message processing impacted for a subset of customers
Resolved Minor
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Outage Details
Message processing impacted for a subset of customers. We are currently investigating the issue.
Components affected
Redox Engine Engine CoreLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/08/2025 05:54PM
All affected traffic has been replayed. This issue has been resolved.
MONITORING
7 days ago - at 09/08/2025 04:59PM
A fix has been implemented and we are monitoring the results. Message processing is back to normal, and we are replaying affected messages on all impacted connections.
IDENTIFIED
7 days ago - at 09/08/2025 04:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 09/08/2025 04:19PM
Message processing impacted for a subset of customers. We are currently investigating the issue.
Latest Redox Engine outages
Increased latency for traffic processing - 5 days ago
Re: Message Processing delay for small subset of customers - about 1 month ago
Visibility is delayed for a small percentage of logs - 2 months ago
~3 minute message processing delay for subset of customers - 2 months ago
Traffic delayed and increased errors - 4 months ago
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