Outage in Redox Engine
Message processing impacted for a subset of customers
Resolved MinorIncident Report
Message processing impacted for a subset of customers. We are currently investigating the issue.
Components affected
Redox Engine Engine CoreNeed to monitor Redox Engine outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 09/08/2025 05:54PM
All affected traffic has been replayed. This issue has been resolved.
MONITORING
4 months ago - at 09/08/2025 04:59PM
A fix has been implemented and we are monitoring the results. Message processing is back to normal, and we are replaying affected messages on all impacted connections.
IDENTIFIED
4 months ago - at 09/08/2025 04:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 months ago - at 09/08/2025 04:19PM
Message processing impacted for a subset of customers. We are currently investigating the issue.
Latest Redox Engine outages
Message Visibility and Customer Alerting Issue - about 1 month ago
Message processing capacity reduced. Delays are expected. - 3 months ago
Alert emails paused - 3 months ago
Logs observability is delayed, some processing impacted - 4 months ago
Increased message traffic latency - 4 months ago
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