Outage in Redox Engine
Visibility is delayed for a small percentage of logs
Resolved Minor
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Outage Details
Viewing some payload details for a small percent of logs may be delayed. Message processing is not impacted. The issue has been identified and a fix is being implemented.
Components affected
Redox Engine DashboardLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 07/10/2025 08:28PM
We have implemented a fix and log visibility is caught up. This incident has been resolved.
IDENTIFIED
about 2 months ago - at 07/10/2025 02:09PM
Viewing some payload details for a small percent of logs may be delayed. Message processing is not impacted. The issue has been identified and a fix is being implemented.
Latest Redox Engine outages
~3 minute message processing delay for subset of customers - about 2 months ago
Traffic delayed and increased errors - 3 months ago
Customer configured alerts not fully functional - 3 months ago
Delay in Email Alerting - 3 months ago
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