Outage in Resideo

Performance Issues - Resideo App

Resolved Minor
May 21, 2025 - Started about 1 month ago - Lasted 30 minutes
Official incident page

IsDown continuously monitors the Resideo status page and multiple sources to provide up-to-date information. Check back with us for the latest Resideo uptime status.

Outage Details

We are aware some of our customers are experiencing issues with our application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.
Components affected
Resideo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/21/2025 12:23AM

All systems are operational.

INVESTIGATING about 1 month ago - at 05/21/2025 12:12AM

We are aware some of our customers are experiencing issues with our application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.

source IsDown Widespread service outage affecting user logins Reports started about 2 hours before official outage was reported

Users report being unable to login, app malfunctions, and server connectivity issues indicating a possible server outage. Service states temporary unavailability.

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