Outage in Retell AI
Call and API failures due to Stripe outage
Resolved MajorIncident Report
For around 30 minutes, calls and API requests failed due to an issue with Stripe.
The outage occurred between 7:10 and 7:40 PST.
This has been identified as an outage from our payment provider (Stripe).
We are continuing to monitor the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 12/16/2025 07:56PM
This incident has been resolved.
MONITORING
27 days ago - at 12/16/2025 04:59PM
For around 30 minutes, calls and API requests failed due to an issue with Stripe.
The outage occurred between 7:10 and 7:40 PST.
This has been identified as an outage from our payment provider (Stripe).
We are continuing to monitor the situation.
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