Outage in Retell AI

Intermittent Call Connection Failures

Resolved Minor
October 28, 2025 - Started 3 months ago - Lasted less than a minute
Official incident page

Incident Report

From 11:10 AM – 11:34 AM PST, we observed that inbound calls were experiencing connection issues and timeouts. We have identified the issue as being caused by a brief outage with our telephony provider. The issue has since been resolved and all services are operating normally.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/28/2025 07:28PM

From 11:10 AM – 11:34 AM PST, we observed that inbound calls were experiencing connection issues and timeouts.
We have identified the issue as being caused by a brief outage with our telephony provider.

The issue has since been resolved and all services are operating normally.

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