Outage in Retell AI
Outbound Calling Service Degradation
Resolved MajorIncident Report
Outbound calls are currently experiencing issues. Some users report receiving multiple calls from a single dial attempt, or agents being unable to hear audio. We are investigating the root cause.
Components affected
Retell AI Phone CallNeed to monitor Retell AI outages?
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/09/2026 10:26AM
The issue has been fixed
IDENTIFIED
4 days ago - at 01/09/2026 09:58AM
The root cause has been traced to our telephony stack provider.
The issue has been escalated to their support team, who are actively triaging the incident.
INVESTIGATING
4 days ago - at 01/09/2026 09:26AM
Outbound calls are currently experiencing issues. Some users report receiving multiple calls from a single dial attempt, or agents being unable to hear audio. We are investigating the root cause.
Latest Retell AI outages
ASR configuration bug - 13 days ago
Call and API failures due to Stripe outage - 28 days ago
Transcription error for non English traffic - about 1 month ago
Telnyx calls encountering telephony provider permission denied - about 2 months ago
Intermittent Call Connection Failures - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5350 services available
Integrations with
