Outage in Retell AI
AWS outage causing some login issues, and history and analytics issue. Calls are NOT impacted.
Resolved MinorIncident Report
Starting from Oct 20 1am PST, the AWS outage has caused some login issues, and call history and analytics issues.
Regular calls are NOT impacted.
Once the AWS outage is over, we will backfill the analytics.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 12:42AM
This incident has been resolved.
MONITORING
6 months ago - at 10/20/2025 11:51PM
The AWS outage has been resolved. We are going to backfill analytics, and keep a close eye on it.
IDENTIFIED
6 months ago - at 10/20/2025 07:02PM
Starting from Oct 20 1am PST, the AWS outage has caused some login issues, and call history and analytics issues.
Regular calls are NOT impacted.
Once the AWS outage is over, we will backfill the analytics.
Latest Retell AI outages
KB Retrieval and QA Failure - 5 days ago
Batch calls not sent - about 1 month ago
Telynx - SIP Trunking Service Degradation - about 2 months ago
Outbound Calling Service Degradation - 3 months ago
ASR configuration bug - 4 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
