Outage in Retell AI
Conversation Flow agent potentially stay silent after function node
Resolved MinorIncident Report
3am: a culprit release was deployed, leading to some of the conversation flow agents stay silent after a function. It happens when a function and response is happening at same time, and is due to a message order issue before feeding to LLM.
8am: a fix is being deployed
8:30am: fix is fully deployed
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RESOLVED
9 months ago - at 07/14/2025 03:38PM
3am: a culprit release was deployed, leading to some of the conversation flow agents stay silent after a function. It happens when a function and response is happening at same time, and is due to a message order issue before feeding to LLM.
8am: a fix is being deployed
8:30am: fix is fully deployed
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