Outage in Retell AI
User Sign-Up and Workspace Creation Failure
Resolved MajorIncident Report
Users are currently unable to sign up or create new workspaces on our platform. This issue stems from reaching the organization creation limit in Auth0, which is blocking new account provisioning.
We are actively working with Auth0 to increase the limit
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/26/2025 02:03AM
The issue has been resolved, and new users can now sign up.
Users who encountered sign-up issues today can proceed and log into the system without any problems.
IDENTIFIED
10 months ago - at 06/26/2025 02:02AM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 06/25/2025 11:11PM
Users are currently unable to sign up or create new workspaces on our platform. This issue stems from reaching the organization creation limit in Auth0, which is blocking new account provisioning.
We are actively working with Auth0 to increase the limit
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