Outage in RingCentral

A portion of customers in South Africa may be experiencing the inability to make or receive calls and faxes.

Resolved Minor
August 29, 2024 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

A portion of customers in South Africa may be experiencing the inability to make or receive calls and faxes. RingCentral Operations teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Fax - Outbound RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral EMEA RingCentral Calling - Outbound
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 08/29/2024 12:50PM

Operations teams have taken actions to mitigate this calling and faxing issue in South Africa and will monitor for stability. If you are still experiencing this issue, please reach out to customer care. 

UPDATE about 1 month ago - at 08/29/2024 12:08PM

A portion of customers in South Africa may be experiencing the inability to make or receive calls and faxes. RingCentral Operations teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

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