A small portion of Contact Center customers using one specific underlying carrier may be unable to receive inbound and make outbound calls.

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing continues to suggest that a large percentage of affected users are no longer experiencing impact. As for the remaining issues, teams have identified the cause and are working with third-party resources on identifying a potential fix to help mitigate the remaining impact. Most customers do not use the affected underlying carrier, so customers' risk of being impacted by this issue is low. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of May 15th or when there is a significant change in status.

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests that a large percentage of affected users are no longer experiencing impact. Additional work is being completed to fully restore services. Most customers do not use the affected underlying carrier, so customers' risk of being impacted by this issue is low. If you are experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have identified the cause of the impact and are working on a potential fix. Most customers do not use the affected underlying carrier, so customers' risk of being impacted by this issue is low. If you are experiencing this issue, please reach out to customer care.

A small portion of Contact Center customers using one specific underlying carrier may be unable to receive inbound and make outbound calls. RingCentral Contact Center teams are working with the underlying carrier to troubleshoot this issue and will provide updates as they become available. Most customers do not use the affected underlying carrier, so customers' risk of being impacted by this issue is low. If you are experiencing this issue, please reach out to customer care.

A small portion of Contact Center customers using one specific underlying carrier may be unable to receive inbound and make outbound calls. RingCentral Contact Center teams are working with the underlying carrier to troubleshoot this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

A small portion of Contact Center customers may be unable to receive inbound and make outbound calls due to an underlying service provider issue. RingCentral Contact Center teams are working with the service provider to troubleshoot this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

A portion of Contact Center customers may be unable to receive inbound and make outbound calls. RingCentral Contact Center teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.