Outage in RingCentral
A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues.
Resolved Minor
June 12, 2025 - Started 10 months ago
- Lasted about 7 hours
Incident Report
A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues. RingCX teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
10 months ago - at 06/12/2025 08:23PM
RingCentral Operations teams have performed corrective actions, resulting in improvements to calling and login services. Some users may still experience freezing and delay issues. We will continue to work towards fully resolving the problem and will continuously monitor calling and login services to ensure stability. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
10 months ago - at 06/12/2025 04:48PM
A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues. RingCX teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
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