Outage in RingCentral

A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues.

Resolved Minor
June 12, 2025 - Started 13 days ago - Lasted about 7 hours

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Outage Details

A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues. RingCX teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral RingCX
Latest Updates ( sorted recent to last )
UPDATE 12 days ago - at 06/12/2025 08:23PM

RingCentral Operations teams have performed corrective actions, resulting in improvements to calling and login services. Some users may still experience freezing and delay issues. We will continue to work towards fully resolving the problem and will continuously monitor calling and login services to ensure stability. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 13 days ago - at 06/12/2025 04:48PM

A portion of RingCX customers may be experiencing platform latency, login problems, and calling issues. RingCX teams are investigating this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

A portion of customers with numbers in Nova Scotia, Canada may be experiencing a loss of audio on calls due to an underlying carrier issue. - about 15 hours ago
A portion of Contact Center customers may be experiencing a loss of audio on calls. - 5 days ago
A portion of customers in Europe may be intermittently experiencing outbound call failures due to an underlying carrier issue - 6 days ago
A portion of Contact Center customers may be experiencing stuck contacts and agent sessions. - 7 days ago
A portion of Contact Center customers may be unable to log into the agent platform - 7 days ago

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