Outage in RingCentral

A portion of customers may be experiencing inbound faxing failures.

Resolved Minor
June 13, 2025 - Started about 18 hours ago - Lasted about 3 hours

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Outage Details

A portion of customers may be experiencing inbound faxing failures. RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral APAC RingCentral Americas RingCentral Fax - Inbound RingCentral Fax - Inbound
Latest Updates ( sorted recent to last )
UPDATE about 17 hours ago - at 06/13/2025 08:19PM

RingCentral Operations teams have taken actions to mitigate this issue for certain segments of customers. Teams continue to work on a fix to fully mitigate the issue. Updates will be provided in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

UPDATE about 18 hours ago - at 06/13/2025 06:47PM

A portion of customers may be experiencing inbound faxing failures. RingCentral Operations teams are investigating this issue and will provide updates in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

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