Outage in RingCentral

A portion of customers in Europe may be intermittently experiencing outbound call failures due to an underlying carrier issue

Resolved Minor
June 18, 2025 - Started 3 days ago - Lasted about 4 hours

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Outage Details

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Components affected
RingCentral EMEA RingCentral Calling - Outbound
Latest Updates ( sorted recent to last )
UPDATE 3 days ago - at 06/19/2025 12:27AM

RingCentral Operations teams have identified the root cause and are working with the underlying carrier to mitigate impact. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 3 days ago - at 06/18/2025 11:53PM

RingCentral Operations teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 3 days ago - at 06/18/2025 11:46PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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