Outage in RingCentral

A portion of customers with numbers in Nova Scotia, Canada may be experiencing a loss of audio on calls due to an underlying carrier issue.

Resolved Minor
June 24, 2025 - Started about 21 hours ago - Lasted about 2 hours

Need to monitor RingCentral outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including RingCentral, and never miss an outage again.
Start Free Trial

Outage Details

A portion of customers with numbers in Nova Scotia, Canada may be experiencing a loss of audio on calls due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to troubleshoot this issue. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Calling - Outbound RingCentral Calling - Inbound RingCentral Americas
Latest Updates ( sorted recent to last )
UPDATE about 19 hours ago - at 06/24/2025 04:42PM

RingCentral Operations teams are seeing improvements with the audio issues for customers with numbers in the area of Nova Scotia, Canada. Teams will monitor for stability with the underlying carrier. An update will be provided in 4 hours or when there is a significant change in status. If you are still experiencing this issue, please reach out to customer care.

UPDATE about 21 hours ago - at 06/24/2025 03:00PM

A portion of customers with numbers in Nova Scotia, Canada may be experiencing a loss of audio on calls due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to troubleshoot this issue. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

A portion of Contact Center customers may be experiencing a loss of audio on calls. - 5 days ago
A portion of customers in Europe may be intermittently experiencing outbound call failures due to an underlying carrier issue - 6 days ago
A portion of Contact Center customers may be experiencing stuck contacts and agent sessions. - 7 days ago
A portion of Contact Center customers may be unable to log into the agent platform - 7 days ago
A portion of Contact Center customers may be unable to login to the platform. - 8 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook