Outage in RingCentral
A portion of Contact Center customers customers may be experiencing chats not routing to available agents.
Resolved Minor
July 03, 2025 - Started 1 day ago
- Lasted about 1 hour
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Outage Details
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 07/03/2025 07:24PM
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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