Outage in RingCentral

A portion of Contact Center customers may be unable to transfer contacts.

Resolved Minor
July 08, 2025 - Started 4 days ago - Lasted about 2 hours

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Outage Details

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest Updates ( sorted recent to last )
UPDATE 3 days ago - at 07/08/2025 11:10PM

RingCentral Contact Center teams have implemented a fix and internal testing suggests the issue has cleared. Teams are now confirming restoration of service through end-user feedback. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 4 days ago - at 07/08/2025 09:39PM

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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