A portion of Contact Center customers may be experiencing call refusals.

RingCentral Contact Center teams have confirmed restoration of service through internal testing and end-user feedback. Teams are continuing to monitor for stability and the next update will be provided in 30 minutes or when it is available. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have performed corrective actions, and teams are receiving positive feedback from end-users. Teams will continue to monitor for stability, and the next update will be provided in 30 minutes, or when a significant change in status occurs. Please log out of the application, clear web browser cache and cookies, and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have performed corrective actions, and teams are receiving positive feedback from end-users. Teams will continue to monitor for stability and the next update will be provided in 30 minutes, or when a significant change in status occurs. If you are still experiencing this issue, please contact customer care.

Teams have applied a change and are now verifying the fix through end-user feedback. The next update will be provided in 30 minutes, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

Teams have potentially identified the cause of the issue and are currently working towards remediation. The next update will be provided in 30 minutes, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

Operations and engineering teams from all involved components and vendors continue to investigate root cause scenarios. The next update will be provided in 30 minutes, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

Operations and engineering teams from all involved components and vendors continue to actively investigate root cause scenarios. The next update will be provided in 30 minutes, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

Operations and engineering teams from all involved components and vendors are actively investigating root cause scenarios. The next update will be provided in 30 minutes, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

RingCentral Contact Center teams are still investigating the issue and will provide the next update in 30 minutes, or when a significant change in status occurs.

RingCentral Contact Center teams are continuing to investigate the issue and will provide the next update in 30 minutes, or when a significant change in status occurs.

A portion of Contact Center customers may be experiencing call refusals. RingCentral Contact Center teams are investigating the issue and will provide the next update in 4 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.