A portion of customers with numbers in the United Kingdom may be experiencing one-way audio on inbound calls.

RingCentral Operations teams have confirmed that the underlying carrier has completed the steps to mitigate the issue causing one-way audio on inbound calls. Teams will monitor for stability and will provide the next update in 4 hours or when a significant change in status occurs.

RingCentral Operations teams are working closely with the underlying carrier as they continue to deploy a fix for the issue causing one-way audio on inbound calls. The next update will be provided in the morning of October 4th or when a significant change in status occurs.

RingCentral Operations teams have engaged the underlying carrier in the region and have identified a potential cause of the issue. The underlying carrier is working on a fix to mitigate impact. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of October 3rd or when a significant change in status occurs.

RingCentral Operations teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

A portion of customers with numbers in the United Kingdom may be experiencing one-way audio for inbound calls. RingCentral Operations teams are investigating the issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.