Outage in RingCentral
A portion of customers in the United Kingdom may be receiving errors when verifying their emergency address which may lead to the inability to place calls.
Resolved Minor
October 03, 2025 - Started 7 months ago
- Lasted about 12 hours
Incident Report
RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
7 months ago - at 10/03/2025 09:41PM
RingCentral Operations teams have identified the cause of the issue and are deploying the fix to production. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
7 months ago - at 10/03/2025 05:50PM
RingCentral Operations teams have identified the cause of the issue, prepared a fix, and verified it in our test environment. Teams are currently working to deploy the fix to production. If you are experiencing this issue, please contact customer care. We will provide the next update in 4 hours or when a significant change in status occurs.
UPDATE
7 months ago - at 10/03/2025 02:26PM
RingCentral Operations teams have identified the cause of this issue and are currently developing a fix. The next update will be provided in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
UPDATE
7 months ago - at 10/03/2025 01:30PM
RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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